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No refund after cutting has
been shipped.
Orders are generally
processed within working days after receiving the order unless an
unforeseen event occurs or in the event of absence.Packets are sent by
registered postal priority air mail.
Your order will be shipped directly to your address.
In the event of absence we proceed to shipping as soon as coming back
and in registration order.
Once processed, shipping via priority airmail takes approximately 1~3
days to reach destinations.
Shipping insurance is included; therefore, mishaps or loss during
shipping is at the buyer's risk.
We cannot be held responsible for abnormal shipping delays or damages to
the plants due to delays, climatic conditions, clumsy manipulation
during delivery or lost packets.
Plants are sent in an "inconspicuous" package as a "gift".
Orders of seeds only are sent in a padded envelope.
All orders are packed as well as possible to prevent damage during
shipping.
Plants are packed without soil.
Depending on plant type, the root system is packed and humidified if
necessary.
Leaves are reduced in order to avoid asphyxiation of plants during
shipping and to insure a faster renewal after transplantation.
It is the sole responsibility of the purchaser to ascertain and obey all
laws, which apply to the possession and cultivation of any items listed
on our site. Please consult local, provincial and federal laws
(including pertinent laws applied to your country) before placing an
order. We do not assume any responsibility if customs or similar
agencies confiscate seeds or plants. The risk of shipping falls on the
customer therefore we will not be held liable as these products are
intended only for export to countries where their cultivation is not
restricted.
Please note that we do not provide phyto certificates. |
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